CypherMeet — Privacy Policy
Effective date: 21 July 2026
Data Fiduciary: GOODSHIFT PRIVATE LIMITED (CIN: U63122BR2026PTC081407), 302, Block-C,
Moti Bhavan, Near RBI Road, Salimpur, Patna Collectoriate, Phulwari, Patna – 800001,
Bihar, India ("we", "us", "our").
Contact / Grievance Officer: contact@cyphermeet.com
This Privacy Policy explains what personal data CypherMeet ("the Software"/"the
Service") collects, why, how it is used and shared, how long it is kept, and the
rights you have. It is written to align with India's **Digital Personal Data
Protection Act, 2023 (DPDP Act)** and general privacy best practice.
1. Who this applies to
This policy applies to individuals ("you", "Data Principal") who install or use the
CypherMeet desktop application, purchase a licence, or use our website and related
services.
2. Design principle: local-first
CypherMeet is local-first. By default, your meeting transcripts, notes, AI answers,
and knowledge-hub documents are stored on your own device, not on our servers. We
only receive the categories of data described below, and cloud storage happens only
if you explicitly enable and pay for the optional Cloud Sync feature.
3. What we collect and why
3.1 Data you provide
| Data | Purpose | Notes |
|---|---|---|
| Name, email | Account, licence delivery, support, essential notices | Required to buy/activate |
| Payment details | Process purchases | Handled by our payment gateway — we do not store your full card details |
| Support messages | Respond to you | — |
3.2 Data collected automatically
| Data | Purpose |
|---|---|
| Device / hardware identifier, OS, app version, licence status | Licence activation + device/seat limits + anti-piracy |
| Diagnostic & crash logs (app events, errors) | Fix bugs, improve stability |
| Basic usage metrics (feature used, counts) | Improve the product |
3.3 Content data
| Data | Where it goes |
|---|---|
| Meeting audio you capture | Sent to your configured AI/transcription provider (see §5) to produce text and answers. Not stored by us in ordinary (local-only) use. |
| Transcripts, notes, AI answers, uploaded documents (Knowledge Hub) | Stored locally on your device. Only synced to our servers if you enable Cloud Sync. |
| Cloud Sync content (if enabled) | Stored, encrypted, on our managed cloud infrastructure to sync across your devices. |
We collect only what is necessary for the purposes above (**purpose limitation and data
minimisation). We do not sell your personal data. We do not** use your private
meeting content to train models.
4. Legal basis / consent
We process your personal data on the basis of your consent (given when you accept
this policy, create an account, or enable a feature) and, where applicable, to perform
our contract with you, to comply with law, and for certain legitimate uses permitted
under the DPDP Act. You may withdraw consent at any time (see §9); withdrawal does not
affect processing already carried out and may limit features that require the data.
5. Third parties and "Bring Your Own Key" (BYOK)
To operate, the Service shares limited data with processors acting on our instructions:
- AI / transcription providers (e.g., OpenAI, Anthropic): receive the audio/text you submit to generate answers. Their handling is governed by their terms and privacy policies.
- Payment gateway (e.g., Razorpay / an equivalent): processes payments and stores billing details.
- Cloud infrastructure (e.g., AWS / GCP): hosts Cloud Sync data and licensing, if used.
- Email/communication and analytics providers: send essential emails and measure aggregate usage.
BYOK: If you supply your own AI provider API key, requests go to your provider
account under their privacy policy and at your cost; you are responsible for that
key and its usage. We do not control or receive your provider-side data.
6. International transfers
Some processors may store or process data outside India. Where they do, we rely on the
provider's safeguards and applicable legal mechanisms. By using the Service you consent
to such transfers, subject to applicable law.
7. Data security
We apply reasonable technical and organisational measures (encryption in transit; for
Cloud Sync, encryption at rest; access controls; least-privilege). No method is 100%
secure. You are responsible for securing your own device, account credentials, and any
BYOK API keys. In the event of a personal-data breach affecting you, we will notify you
and the Data Protection Board as required by the DPDP Act.
8. Data retention
- Local content: kept on your device until you delete it or uninstall (uninstalling can also remove local app data).
- Account/licence data: retained while your account/licence is active and for a reasonable period afterward to meet legal, tax, and dispute-resolution needs.
- Cloud Sync content: kept while your subscription is active; deleted within a reasonable window after cancellation or on your request.
- Diagnostics: kept for a limited period, then deleted or aggregated/anonymised.
9. Your rights (Data Principal rights under the DPDP Act)
Subject to the Act, you may:
- Access — request a summary of the personal data we process about you.
- Correction / update — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your personal data (subject to legal retention needs).
- Withdraw consent — at any time.
- Grievance redressal — raise a complaint with our Grievance Officer.
- Nominate — nominate another individual to exercise your rights in case of death or incapacity.
To exercise any right, contact contact@cyphermeet.com. We will respond within the
timelines required by law. If unsatisfied, you may escalate to the **Data Protection
Board of India**.
10. Children
The Service is not intended for individuals under 18. We do not knowingly collect
data from children. If you believe a child has provided data, contact us to delete it.
11. Cookies / website
Our website may use essential and analytics cookies. You can control cookies via your
browser. (Detail this in a Cookie Notice if you add non-essential cookies.)
12. Changes to this policy
We may update this policy; material changes will be notified via the app or email.
Continued use after an update means you accept the revised policy.
13. Contact & Grievance Officer
GOODSHIFT PRIVATE LIMITED (CIN: U63122BR2026PTC081407) — Grievance Officer
Email: contact@cyphermeet.com
Registered office: 302, Block-C, Moti Bhavan, Near RBI Road, Salimpur, Patna
Collectoriate, Phulwari, Patna – 800001, Bihar, India
We aim to acknowledge grievances promptly and resolve them within statutory timelines.